Help Center
Guides for tour operators
Walkthroughs, answers, and best practices for building safari quotes and itineraries in Quest.
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Pick a category to find step-by-step guides.
General Information
What Quest is, who it’s for, and how the platform fits your safari business.
Getting Started
Set up your workspace, learn the layout, and send your first quote in minutes.
Account & User Management
Your profile, company details, login & security. (Team invites coming later.)
Quote & Itinerary Creation
Build day-by-day itineraries with destinations, stays, activities, meals and transport.
Requests Management
Capture client inquiries, track their status, and turn requests into quotes.
Quest Pro / Advanced Features
Quest Pro plan benefits, markup & margins, and multi-currency pricing.
Client Delivery & Email Sending
Share polished proposals by email and WhatsApp, and track what clients open.
Content Library / Assets
Reusable accommodations, activities, destinations, vehicles, photos and rates.
Billing & Subscription
Plans, billing, payment method, and invoices (when enabled for your workspace).
Settings Management
Branding, document styles, image layout, currencies and workspace defaults.
Popular articles
Start here if you are new to Quest.
Set up your company workspace
PopularAdd your company name, logo, contact details and default currency.
4 min read
Create your first quote, step by step
PopularFrom dashboard Quick Actions to Send to Client — annotated screenshots of the live app.
10 min read
Build a day-by-day itinerary
PopularLay out the trip as day cards and watch the live cost summary update as you go.
7 min read
Create a client request
PopularLog a new inquiry with traveller, dates, party size and budget.
5 min read
Set markup, margins and rate overrides
PopularApply markup across a quote, override single rates, and read your margin live.
6 min read
Send a proposal by email
PopularGenerate a branded proposal and email it to your client from inside Quest.
5 min read
Frequently asked questions
Quick answers to common questions.
Getting started
Quotes & itineraries
Team & account
Delivery & sharing
Billing
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